Medicall

Mission

Medicall exists to revolutionize access to healthcare by using advanced AI to cut through appointment booking frustrations. Our mission is to empower patients with immediate, personalized support—ensuring that when they need a doctor, they can get the care they deserve quickly and securely. We do this by harnessing AI agents that guide patients through the booking process while upholding the highest standards of privacy.

The challenge

In the Netherlands, patients face long waiting times and cumbersome call systems when trying to book a doctor’s appointment. Traditional methods—whether through overloaded phone lines or outdated forms and emails—create frustration and delays. These inefficiencies not only add stress during times of need but also risk delaying essential care, especially when immediate guidance or an appointment is critical.

The solution

Medicall transforms the appointment booking process with intelligent AI agents. When a patient calls or interacts via our website, our AI immediately offers clear, personalized advice and, when necessary, schedules an appointment to minimize delays. By integrating securely with local healthcare systems and processing data on-premise, Medicall ensures that sensitive patient information remains private. Our interactive chatbot further enhances the experience by providing real-time, multi-channel support, ensuring patients receive the care they need promptly.